CORRECTIONS POLICY
At Dubaidesertsafaritrip.com, we are committed to publishing content that is accurate, current, and honest. When we get something wrong, we correct it promptly, openly, and without attempting to conceal the error.
DubaiDesertSafariTrip.com is a digital subsidiary of Travel Saga Tourism, specialising in desert safari tours, adventure activities, and customised desert experiences in Dubai.
Our Commitment
We hold ourselves accountable for the accuracy of the factual and operational information published on dubaidesertsafaritrip.com, including tour descriptions, pricing, blog articles, and guest information.
For more information about our company, services, and experience, visit our About Us page
What Counts as an Error
We treat the following as errors requiring correction:
- Incorrect tour prices, inclusions, or availability information
- Outdated visa, entry, or travel requirement information
- Factual inaccuracies in blog articles or destination guides
- Broken or misleading links
- Misattributed quotes or statistics
- Any information that could cause a guest to make a booking decision based on inaccurate or misleading information.
How We Handle Corrections
When an error is identified, correcting it is prioritised, particularly where it could affect a booking or guest safety.
- Verify – We confirm the error and identify the correct information before making any changes.
- Correct – The error is fixed on the relevant page as quickly as possible, prioritising anything that could affect a booking decision or guest safety.
- Note the correction – For meaningful factual errors, a brief correction note is added to the bottom of the relevant page stating what was changed and when. We do not quietly overwrite errors without acknowledgement.
- Review – We assess whether the same error may exist elsewhere on the site and address it if so.
- Follow Up – Where appropriate, we will let the person who reported the issue know how the correction was addressed.
- Time-Sensitive Corrections: Errors relating to upcoming bookings, tour timings, pick-up arrangements, pricing, activity requirements, or guest safety will be prioritised and addressed as urgently as possible.
How to Report an Error?
If you believe any content on our website is incorrect, please contact us:
- Email: [email protected]
- Subject line: Content Correction
- Phone / WhatsApp: +971 4 268 4645 | +971 50 3399740
Please include the page URL, the information you believe is incorrect, and, where possible, a source or evidence supporting the correct information. We aim to review all flagged content within 5 business days and will follow up with you on the outcome.
What We Do Not Do
- We do not silently edit or delete content to hide errors without acknowledgement.
- We do not delay corrections to protect our reputation or avoid inconvenience.
- We do not dispute corrections raised in good faith without genuine reason.
Policy Updates
This policy is reviewed annually. If you have feedback on how we handle corrections, please contact us at [email protected]
Note: Our corrections process is part of our wider commitment to accurate, transparent, and responsible content. For more information about the standards that guide our publishing, please see our Publishing Principles.